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Collaborative
Labour-Management Relations
For over 25 years, Mark Alexander has worked with unions and management
in both the private and public sector to improve the relationship between
the two. The focus of this work has been on helping the parties recognize
their common goals and find mutually satisfactory ways of achieving them
through cooperative action. As a former lecturer at the Atlantic Region
Labour Education Centre and organizer with the Canadian Labour Congress,
Mark understands the realities and perspectives of trade unionists. As
a former executive with two of Canada's most successful private sector
organizations. Mark also knows how management works. Using skills and
techniques gleaned from a variety of disciplines, Mark has been able to
help the parties reduce conflict, develop teamwork and improve communications
and trust. His approach is unique in that it does not rely upon one particular
model but rather is an eclectic mix of strategies incorporating the best
of the numerous methods that have emerged in the past twenty years.
Of particular interest to some clients has been the two copyrighted training
programs Mark has developed: "Building Collaborative Labour-Management
Relations" and "Working with Each Other". Mark has delivered these
programs over 60 times to managers, supervisors and union leaders from
a diverse array of organizational settings during the past 20 years.
A more comprehensive description of the approach Mark uses for building
collaborative labour-management relations is contained in his article
- Transforming
Your Workplace: A Model for Implementing Change and Labour-Management
Cooperation, Queen's IRC Press, 1999.
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Labour-Management
Relations Case
After
a strike, a leading Western Canadian manufacturer of aluminum building
products and the Canadian Autoworkers Union sign a memorandum of
agreement specifying that they will engage an external consultant
to assist them in improving relations. Over a period of two years
and using a combination of focus groups, joint training and union-management
project teams, Mark Alexander works with the parties to resolve
the underlying causes for the breakdown in relations.
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