Programs & Services
Recruitment
and Selection
Collaborative Labour-Management
Relations
Performance Management Programs
Management & Supervisory
Development
Succession
Planning
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Publications
Copies of the following publications are available by writing to mark@macbgroup.com
Saving Succession from Politics and Indifference. Canadian HR Reporter,
January 15, 2005
Diagnosing Poor Performance and What to Do About It. Canadian HR Reporter,
July 14, 2003.
Organizational Norms — In J.E. Jones and J.W. Pfeiffer (Eds.), The
1977 Annual Handbook for Group Facilitators. La Jolla, California: University
Associates, 1977.
Organizational Norms Opinionnarie. In J.E. Jones and J.W. Pfeiffer (Eds.),
The 1978 Annual handbook for Group Facilitators and the Encyclopaedia
of Team Development (1987. La Jolla, California: University Associates,
1978.
Organisation Development — Behavioural Science Technology and Managerial
Entrepreneurship, Personnel Review, Vol. 7, No. 4, Autumn 1978.
Quality of Working Life — The Idea and Its Application, Labour Canada,
1978.
Trade Union Attitudes and the Continuing Debate on Worker Participation,
In George Sanderson and Fred Stapenhurst (Eds.), Industrial Democracy
Today. Toronto, Ontario: McGraw-Hill Ryerson, 1979.
Factors Leading to Team Development — In J.E. Jones and J.W. Pfeiffer
(Eds.) The 1984 Annual Handbook for Group Facilitators and the Encyclopaedia
of Team Development (1987). La Jolla, California: University Associates,
1984.
The Team Development Critique — In J.E. Jones and J.W. Pfeiffer (Eds.)
The 1984 Annual Handbook for Group Facilitators and the Encyclopaedia
of Team Development (1987. La Jolla, California: University Associates,
1984.
Consensus Decision-making — In J.E. Jones and J.W. Pfeiffer (Eds.),
The 1985 Annual Handbook for Group Facilitators. La Jolla, California:
University Associates, 1985.
Behind the Wheel — A Guide to Best Practices for the Planning, Recruitment
and Orientation of Bus Operators. The Motor Passenger Council of Canada,
Thornhill Ontario, 2002.
The following
is a listing of articles, reading notes and case studies MacB makes available
to clients who wish to broaden their understanding of "best practices"
Human Resource Management and Development.
Transforming
Your Workplace: A Model for Implementing Change and Labour-Management
Cooperation, Queen's IRC Press, 1999
Employee
Peformance and Discipline Problems: A New Approach, Queen's
IRC Press, 2000
Individual
Employee Performance Management in Union Environments: The Emperor Goes
to Abilene, Queen's
IRC Press, 2003
Stop
Pushing the Punishment Default Button: A Decision Tree for Separating
Personal Problems, Mistakes and Errors from True Performance and Discipline
Issues, Queen's IRC Press, 2006
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